Australis Retreat at Wisemans
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Do not bother looking at this place for your wedding. What a pack of moron's. We had our wedding there and they had no idea on how to organise the day. My bridesmaids had to continually chase them for things that were expressly advised would be in the package. The bridal suite is a joke and was not attended to prior to my new husband and i spending the night there. We didn't receive our champagne or strawberries. The meals for the bridal table and the kids were messed up. An elderly guest that was ill was offered a crate to sit on, they served a 13 yo alcohol but failed to serve the rest of our guests alcohol. A guest asked for red wine and the beginning of the night and was told they couldn't find it, another was told that he'd have to wait to be served a drink they couldn't attend to it then and there. Oh my husband and his groomsmen had to roll out the red carpet and the put the chairs out as The Retreat left these out in the rain so the boys wiped them down and packed them up and then had to put them all back out again before the ceremony. At the end of the function they tried to charge us for things that shouldn't of been charged and we had to chase them for the return of the bond. We demanded money back because the service was crappy and the beverage package was not properly served to the guest and that has been totally messed up being sent to a credit card when it was paid by cheque and still i am fighting with them to have this fixed. Morons is the only word that comes to mind.
TraceyMarch-2011
just returned after 2 nights at retreat wisemans ferry, it was fabulous ,accommodation,food and service were excellent, played two rounds of golf and had a great time we would reccomend the resort to anyone contemplating a relaxing break,we shall definetly return regards win



WinifredJune-2011
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